Board On Aging And Long Term Care

The Wisconsin Board on Aging and Long Term Care is seeking volunteers for our Volunteer Ombudsman Program.  Volunteers advocate for nursing home residents 60 and older, by making unannounced visits to their assigned facility.  The visits take place at the volunteer'sers convenience, once a week, any day between 8 a.m. and 8 p.m.  These visits provide a valuable opportunity for residents to share concerns, offer ideas and talk with someone independent of the facility.

The Volunteer Ombudsman Program promotes residents’ rights and can be a voice for residents who don’t have family or visitors. The residents look forward to the weekly visits and talks with their Volunteer Ombudsman. Current volunteers say that they get more out of being an advocate in the program than they give—it’s a win-win for everyone! For more information or to apply please visit our website: https://longtermcare.wi.gov/Pages/Volunteer.aspx   Or call 1-800-815-0015.

Due to the nature of this position volunteers must complete a background check, attend 7.5 hours of initial training and attend in-service trainings throughout the year.   

Volunteer Ombudsman-

• 6 month commitment
• Application process includes a background check
• Assigned to a specific nursing home. 
• Visit weekly 2-3 hours weekly unannounced visits
• Report findings. 

The Board on Aging and Long Term Care BOALTC, advocates for the interests of the state's long term care consumers, to inform those consumers of their rights, and to educate the public at large about health care systems and long term care.

BOALTC is composed of an Executive Director and staff who operate the Long Term Care Ombudsman, Volunteer Ombudsman, and Medigap Helpline Programs. We are currently recruiting Volunteer Ombudsman for Dane, Columbia, Jefferson, Rock and Sauk Counties.